The Way We Lead / April 17, 2025
Haven Hospice Director of Clinical Operations Nikki Casacci has been Working Smart and Doing Good in Jacksonville, FL.
Nikki’s leadership is defined by an unwavering commitment to both her team and the patients they serve. With the ability to bring people together in even the most challenging and chaotic environments, Nikki has cultivated a thriving, united team that navigates obstacles with determination and grace.
Volunteer Coordinator Pricilla Williams says, “Nikki’s experience has been instrumental in building and maintaining a high-performing, cohesive unit. Her exceptional relationships with staff and patients alike are a testament to her dedication to fostering an atmosphere of trust, compassion, and mutual respect. She understands that the key to success lies in the strength of those relationships, and she has proven time and again that connecting on a personal level with both patients and employees can yield transformative results.”
Thanks to Nikki’s interpersonal skills and ability to connect, her Haven operation has seen an increase in patient retention. Her leadership not only improves patient outcomes but creates an environment where patients feel valued and heard. This is a direct result of her commitment to their well-being and her ability to instill that same dedication in her team.
Thank you, Nikki. Your Leadership is appreciated by your team and makes a difference in the lives of all those around you. Your compassionate and hands-on approach to your work helps others live their best lives.
WORK SMART. DO GOOD.
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